Terms of Service

This website is operated by FitnessJi. Throughout the site, the terms “we”, “us”, and “our” refer to FitnessJi. FitnessJi offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting fitnessji.com and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of fitnessji.com, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions mentioned here, then you may not access the website or use any services.

Any new features, products, tools, or services added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.

Our store may be hosted on an e-commerce platform such as Shopify Inc., which provides us with the online platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose. You must not, while using the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve:

Transmissions over various networks; and
Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information and shopping purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or updated sources of information where necessary.

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information may not be current and is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information unless required by law.

You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products or Services

Certain products or services may be available exclusively online through fitnessji.com. These products or services may have limited quantities and are subject to return or exchange only according to our Return, Refund, and Exchange Policy.

We have made every effort to display as accurately as possible the colours, images, sizes, descriptions, and details of our products. However, we cannot guarantee that your device screen’s display of any colour will be completely accurate.

Product appearance, colour, fabric texture, and fit may vary slightly due to screen settings, photography, lighting, manufacturing differences, or styling.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer.

All product descriptions, availability, and prices are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will fully meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under:

The same customer account
The same credit card
The same billing address
The same shipping address
Orders that appear to be placed by dealers, resellers, or distributors

If we change or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at fitnessji.com.

You agree to promptly update your account and other information, including your email address, phone number, shipping address, billing address, and payment details, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return, Refund, and Exchange Policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.

We may also offer new services, features, tools, or resources through the website in the future. Such new features and services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.

We do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or transactions made in connection with third-party websites.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 - User Comments, Feedback and Other Submissions

If, at our request, you send specific submissions, such as contest entries, or without a request from us you send creative ideas, suggestions, feedback, proposals, plans, reviews, images, or other materials, whether online, by email, by postal mail, or otherwise, collectively referred to as “comments”, you agree that we may use such comments without restriction.

We may edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you provide to us.

We are under no obligation:

To maintain any comments in confidence;
To pay compensation for any comments; or
To respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, abusive, misleading, or otherwise objectionable, or content that violates any party’s intellectual property rights or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive, obscene, or misleading material, or contain any virus, malware, or harmful code.

You may not use a false email address, pretend to be someone else, or mislead us or third parties regarding the origin of any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

Section 10 - Personal Information

Your submission of personal information through fitnessji.com is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions.

These may relate to:

Product descriptions
Pricing
Promotions
Offers
Product shipping charges
Delivery timelines
Stock availability
Product images or colours
Size or fit information

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any international, national, state, provincial, or local laws and regulations
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses, malware, or any harmful code
To collect or track the personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
For any obscene or immoral purpose
To interfere with or circumvent the security features of the Service, website, or internet

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

Section 13 - Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall FitnessJi, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation:

Lost profits
Lost revenue
Lost savings
Loss of data
Replacement costs
Delivery delays
Product availability issues
Service interruptions
Any similar damages

This applies whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Service or any products purchased through the Service.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless FitnessJi, including our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of:

Your breach of these Terms of Service
Your violation of any law
Your violation of the rights of a third party
Your misuse of the website or Service

Section 15 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of the remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred prior to termination shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part thereof.

Section 17 - Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and FitnessJi.

These Terms govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any dispute arising from your use of fitnessji.com or our Services shall be subject to the applicable courts and regulatory authorities in India, unless otherwise required by law.

Section 19 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to fitnessji.com.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 - Important Information on Refunds, Dispatch and Support

Refund Processing Time for Returns

Once a return request is raised and the returned parcel is received by us, we require a minimum of 15 days to process the refund.

This time is required to inspect and verify the returned product, including quality checks, condition review, tag verification, packaging verification, and confirmation of all included components.

Refunds will be initiated only after successful completion of the review process and approval as per our return and refund policy.

Possible Delays in Order Dispatch

While we aim to dispatch all orders on time, certain circumstances may occasionally cause delays. These may include manufacturing issues, stock availability, supply chain disruptions, quality check delays, logistics issues, or other internal or external factors.

In such cases, the dispatch of your order may be delayed by one week to up to one month. We kindly request your patience and cooperation in such situations.

Customer Support Availability

FitnessJi is an online business, and our customer support team is available to assist customers during the stated support hours.

Due to high call volumes or operational limitations, calls may sometimes go into waiting or remain unanswered. This does not mean that we do not value our customers.

We request your patience and encourage you to contact us through alternative communication channels listed on fitnessji.com, such as email, contact form, chat support, or other available support options.