Terms & Conditions

Welcome to fitnessji.com.

The Website Owner, including subsidiaries and affiliates, referred to as “FitnessJi”, “fitnessji.com”, “we”, “us”, or “our”, provides the information, products, services, and content available on this website to visitors and customers, referred to as “you” or “your”, subject to the terms and conditions mentioned below.

By continuing to browse, access, or use fitnessji.com, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy and any other policies, notices, or terms applicable to specific sections of the website.

Use of the Website

The use of this website is subject to the following terms:

• The content of the pages of fitnessji.com is for your general information, shopping, and use only. It is subject to change without prior notice.

• We do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information, products, services, or materials found or offered on this website for any particular purpose.

• You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information, products, or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

• This website contains material that is owned by or licensed to FitnessJi. This material includes, but is not limited to, the design, layout, look, appearance, logo, branding, text, graphics, images, and product visuals.

• Reproduction, copying, redistribution, or unauthorised use of any website material is prohibited unless permitted in writing by FitnessJi.

• All trademarks reproduced on this website that are not the property of, or licensed to, FitnessJi are acknowledged on the website where applicable.

• Unauthorised use of this website may give rise to a claim for damages and/or may be treated as a legal offence.

• From time to time, this website may include links to other websites. These links are provided for your convenience and to provide further information. They do not mean that we endorse the linked website(s).

• We have no responsibility for the content, privacy practices, or policies of linked third-party websites.

• You may not create a link to fitnessji.com from another website or document without prior written consent from FitnessJi.

• Your use of this website and any dispute arising out of such use shall be subject to the laws of India or other applicable regulatory authorities.

Products and Orders

FitnessJi is an online clothing and activewear website. Product images, descriptions, sizes, colours, and prices are provided for general guidance and shopping purposes.

We make reasonable efforts to display product details as accurately as possible. However, actual product colours, appearance, and fit may vary slightly due to screen settings, lighting, photography, or manufacturing differences.

By placing an order on fitnessji.com, you agree that:

• You are responsible for providing accurate order, shipping, and contact details.

• Orders may be accepted, rejected, cancelled, or delayed depending on product availability, payment confirmation, operational limitations, or other unavoidable circumstances.

• Prices and offers may change without prior notice.

• FitnessJi reserves the right to correct pricing errors, product information, or availability details at any time.

Important Information on Refunds, Dispatch & Support

1. Refund Processing Time for Returns

Once a return request is raised and the returned parcel is received by us, we require a minimum of 15 days to process the refund.

This timeframe is necessary to thoroughly inspect and verify the returned product, including quality checks, condition review, and verification of all components, tags, packaging, and other required items.

Refunds will be initiated only after successful completion of this review process and approval of the return as per our return/refund policy.

2. Possible Delays in Order Dispatch

While we strive to dispatch all orders on time, certain circumstances may occasionally cause delays. These may include, but are not limited to:

• Manufacturing issues

• Stock availability problems

• Supply chain disruptions

• Quality check delays

• Courier or logistics delays

• Technical or operational issues

• Other internal or external factors beyond our control

In such cases, the dispatch of your order may be delayed by one week to up to one month. We kindly request your cooperation and patience in such situations.

3. Customer Support Availability

FitnessJi is an online business, and our customer support team is available to assist customers during the stated support hours.

However, due to high call volumes or operational limitations, your calls may sometimes go into waiting or remain unanswered. This does not mean that we do not value our customers. Such situations may occur due to circumstances beyond our control.

We kindly request your patience and encourage you to reach out to us through alternative communication channels available on fitnessji.com, such as email, contact forms, chat support, or other listed support options.

Limitation of Liability

FitnessJi shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the website

• Product availability issues

• Delivery delays

• Incorrect information provided by users

• Technical errors or website downtime

• Third-party service failures

• Unauthorised use of your account or information

Your use of this website is at your own risk.

Changes to These Terms

FitnessJi may change, update, or modify these Terms & Conditions at any time by updating this page. You should check this page from time to time to ensure that you are aware of any changes.

Continued use of fitnessji.com after changes are posted will mean that you accept the updated Terms & Conditions.

Contact Us

For any questions regarding these Terms & Conditions, orders, refunds, dispatch, or customer support, please contact us through the contact details provided on fitnessji.com.